FREQUENTLY ASKED QUESTIONS

Finzero UAB is licensed European based cryptocurrency marketplace. It allows to purchase cryptocurrency in a safe manner using credit cards or bank transfer to the clients

Cryptocurrency is a digital currency built on Blockchain. Cryptocurrency is also called "crypto", "digital coins", "virtual money". The king of cryptocurrencies is Bitcoin. To get Bitcoin,  you need to mine it. Mining is the solution of complex mathematical problems on computers and for decisions, computer owners receive coins that are stored as records on the blockchain. Blockchain is like a digital ledger that is stored on the computers of all users at the same time. Blockchain cannot be cheated. Even if you launch a computer with a fake record on the network, other computers will immediately compare it with their own and refuse to accept.

After your account is activated, you need to deposit funds in order to start trading.

• transfer funds via your preferred deposit method

• choose your order type you wish to place – buy order or sell order

• enter the amount of the cryptocurrency you wish to purchase, and place a buy order through our Buy/Sell page

Personal accounts transfers made to and from this account type must be made only using a bank account held in the Account Owner's name.To open a personal account you need:

• Register your account on Finzero UAB.

• Once your account has been created, choose “Personal account verification“.

• Then proceed with filling out the verification form and upload the requested documents.

Once your verification request has been approved, please submit the required information in this KYC form. Completing this form may help us process your deposits and withdrawals faster.

Unlike a normal wallet, which can hold actual cash, crypto wallets technically don't store your crypto. Your holdings live on the blockchain, but can only be accessed using a private key. Your keys prove your ownership of your digital money and allow you to make transactions.

Cryptocurrency wallet is an application, program or a separate device for sending, receiving or storing electronic money. Below are five types, with a short description of the advantages and disadvantages:

• Software wallet (Bitcoin Core, Exodus). These wallets store crypto right on your computer. And you need a lot of space for that. For example, for a minimum installation of Bitcoin Core, you need at least 145 GB of hard disk space - and this is only for one currency;

• Online wallet (Blockchain, Wirex). These wallets store your coins in the cloud. You can use them from any device, even from your phone. But you need to choose your wallet carefully - if someone hacks it, you will lose all the money. Therefore, carefully read the reviews of other customers before making a final decision.

• Hardware wallet (Trezor, Ledger). These wallets are separate devices, so they are much harder to hack than a regular computer. But you need to constantly carry them with you, and also remember the PIN code. 

• Mobile application (MyCelium, Breadwallet). Application for smartphones on Android or IOS that allows you to manage your funds. Convenient, easy and fast way of storage, but with a low level of security. In addition, if the phone is stolen, thieves will have full access to the wallet.

• Paper wallet (WalletGenerator.net or MyEtherWallet.com). A private and public key generated using a special site that can be printed or written down. It should be remembered that, except for the sheet of paper on which the keys are written, they are nowhere else, so the loss is equivalent to the loss of all the money that is in such a wallet.