PRIVACY POLICY

 

The Company respects and protects the privacy of our website visitors and our customers. This Privacy Policy describes our information practices when accessing our services, which include our content on websites located at www. finzero.eu /or any other websites, pages, features or content that the Company owns and /or manages and related services (collectively referred to as the "Services").

 

Please take the time to read this Privacy Policy carefully. If you have any questions about this Policy, please send a request in your Personal Account in the Help section (https://finzero.eu/en/FAQ) or email [email protected].

 

The Company may change this Privacy Policy from time to time, as will be indicated by the date change at the top of this page. If there are any material changes to the Policy, the Company will notify you by email (the email address specified in your account).
 

 

For the purposes of this Privacy Policy, the following terms are defined as follows:
 

 

Wesite - a software and hardware complex located at: www.finzero.eu, providing the User with an information platform for performing actions provided for by the functionality of such a site, the documentation posted on the site, including this Privacy Policy;

GDPR - general regulation on the protection of personal data (GDPR).

Personal information - personal information that the User independently provides to the Company when filling out a form on the website and passing verification, registration, as well as in the process of using the website (name, date of birth, email address, login, password, phone number, etc.); as well as automatically transmitted data during the use of the site, such as information about the browser and operating system; IP address; URL; other statistical data related to visiting the Site.

Cryptocurrency - a chain of machine-readable code, an entry in the Distributed Registry, made in accordance with the terms and conditions of the Registry by all participants of such Registry and registered with the Equipment, which was also confirmed by all participants of the Registry as responsible for the correct and successful solution of the problem and the creation of the next structural unit in the system (new chain of code). The owner can subsequently exchange such an entry in the distributed registry for an entry in another distributed registry of another owner, exchange one computer code for another, which can be exchanged for another type of code on third-party sites.

Personal account maintained by the Company information personalized automated workspace, a subsystem of the Site, which is a personal page of the User, and allows for remote interaction in electronic form;

Personal electronic wallet - a software wallet that displays the amount of cryptocurrency at the user's disposal and is connected to the User's Personal Account;

An expression of full unconditional consent to the terms of this Privacy Policy (hereinafter referred to as the Policy) is the installation at the registration stage of the checkbox/tick element of the graphical user interface, which allows the User to control the state parameter:

✓I have read the terms and conditions of the Privacy Policy and agree to the cross-border transfer of data.

The company ensures the security of personal information received from users of the site. This Policy has been developed in order to indicate the list of data that may be requested from users of the site, as well as the ways in which the Company, and other persons associated with the Company, process such data.

This Policy also specifies the purposes for which personal information of users may be requested or disclosed.

Obtaining and using information about the User

In order to register and gain access to the services of the Service, the User registers and provides the Service with a set of personal data (hereinafter referred to as "Personal Information"), including an email address, last name, first name, patronymic.

Personal information provided by users on the Site is used to identify the user and provide services.

The information that the Company receives when using the site is stored by the Company, in respect of which it acts as the controller.

Our primary goal in collecting Personal Information is to provide you with a secure, seamless, efficient and personalized experience. We generally use personal information to create, develop, operate, provide and improve our Services, content and advertising; as well as for loss prevention and fraud prevention.

Access to information by third parties

The Company has the right to provide user information to its employees, agents, contractors, partners and other companies associated with the Company for the purpose of providing the service. At the same time, the persons to whom the information is transferred are obliged to adhere to this Privacy Policy.

These persons can use information about users only for the purpose of providing services, they are not allowed to disclose and use information for other purposes.

Under no circumstances will the User's personal data be transferred to third parties, except in cases related to the implementation of applicable law.

Disclosure of personal information

The Company does not disclose or transfer personal information to companies, organizations and / or any third party not associated with the Company for the purpose of providing the service. The following situations are an exception:

(1) The user has given his consent to this. In order for the Company to provide user information to companies and individuals not associated with the Company, including other users, additional user consent is requested. The user can revoke this consent at any time.

(2) Transfer of personal information in cases provided for by law. Your personal information may be disclosed in cases where such a requirement is put forward by the competent authorities, in the manner prescribed by applicable law, including, but not limited to, if required by law, in connection with any legal proceedings or to exercise the protection of legal rights.

(3) Transfer of personal information in case of sale or other assignment of corporate rights. When selling a company or similar actions, your personal information will be transferred to the new owners of corporate rights.

(4) Detection and suppression of fraud. Your personal information may be transferred to law enforcement agencies in order to suppress, prevent fraud.

(5) Troubleshoot technical or security issues.

Cookies

Cookies are small amounts of data that are sent to your browser and stored on your computer's hard drive to collect standard web log information and visitor behavior information. When you visit the Site, we may automatically collect information from you using cookies or similar technologies.

The company uses cookies to improve the functionality of the site, provide navigation between pages, remember users' choices for site settings.

Cookies are also used by the Company in order to analyze how Users use the service and interact with the site..

User rights

The User has the following rights in relation to personal information that the Company holds in accordance with the General Data Protection Regulation (GDPR), namely:

(1) Access right. If the User asks the Company, the Company will confirm whether the Company processes personal information and, if necessary, provide a copy of this personal information within 5 days of receiving such a request. As a result, a file will be provided in which all personal information will be indicated.

(2) The right to receive information. The User has the right to ask the Controller for confirmation as to whether personal data relating to him is being processed and, if this is the case, he has the right to access personal data and the following information:

(a) purposes of processing;

(b) categories of processed personal data;

(c) recipients or categories of recipients to whom personal data has been or will be disclosed, in particular recipients in third countries or international organizations;

(d) to the extent possible, the envisaged period for which the personal data will be stored or, failing that, the criteria used to determine that period;

(e) the existence of a right to demand from the controller the rectification or deletion of the relevant personal data, or restriction of their processing, or objection to said processing;

(f) the right to lodge a complaint with a supervisory authority;

(g) if the personal data is not obtained from the data subject, any available information about their source;

(h) the existence of an automated decision-making process, including profiling pursuant to Article 22(1) and (4) (GDPR) and, at least in these cases;

(3) Right to Correction/Change/Erasure. If the personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected, amended or erased. When correcting / changing personal information, if the latter was transferred to third parties, the corrected personal information is re-transferred to third parties.

(4) Right to delete. The User may ask the Company to delete personal information in cases where the Company no longer needs it and the User is against its storage. Such a user can apply with such a request in the Help section in the Personal Account. If the information was transferred to third parties, the User can contact the latter directly with a request for deletion.

(5) Right to restriction of data processing. The User has the right to require the Company to restrict processing if one of the following conditions applies:

(a) the accuracy of the personal data is disputed by the data subject, within the period necessary for the controller to confirm the accuracy of the personal data;

(b) the processing is unlawful and the data subject objects to the deletion of personal data, instead he requests the restriction of their use;

(c) The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;

(d) the data subject objected to the processing;

(6) Right to data portability. The User has the right to receive personal data relating to him, which he has provided to the Controller, in a structured, universal and machine-readable format; has the right to transfer said data to another controller without hindrance on the part of the controller to whom the personal data were provided, if:

(a) processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or point (b) of Article 6(1) of the GDPR;

(b) processing is carried out by automated means;

(7) Right to object. The user has the right to object to the processing of personal data relating to him on the basis of point (e) or (f) of Article 6(1) of the GDPR, including profiling based on these provisions. The controller should no longer process the personal data, unless he can demonstrate that there are compelling legitimate grounds for the processing that override the interests, rights and freedoms of the data subject, or the processing is necessary for the establishment, exercise or defense of legal claims.

(8) Law regarding automated decision making and profiling. The user has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her or significantly affects him or her.

 

Terms of information storage

The Company takes the necessary and sufficient organizational and technical measures to prevent destruction, modification, blocking, copying, distribution, unauthorized access to personal information and data obtained in the process of using the website or the Company's services.

The Company restricts employees, agents and contractors access to personal information through strict contractual obligations, in accordance with the general regulation for the protection of personal data.

Protection of personal information

The Company takes the necessary and sufficient organizational and technical measures to prevent the destruction, modification, blocking, copying, distribution, unauthorized access to personal information and data obtained in the process of using the website or services of the Company.

The Company restricts employees, agents and contractors access to personal information through strict contractual obligations, in accordance with the general regulation for the protection of personal data.

Legal information

The validity, interpretation and enforcement of this Policy shall be subject to and construed in accordance with the laws of the Republic of Lithuania.

If any provision of this Policy or its application to any person or circumstance is held to be invalid or unenforceable, the remainder of this Policy or its application to any other person or circumstance shall not be affected and shall remain in full force and effect.

All disputes and disagreements that arise on any issues between the User and the Company and threaten their rights and interests related to the preparation or application of this Policy, or any costs, obligations under this document or in relation to any action related to this Policy, to be resolved through negotiations.

At the same time, the Parties agreed on the following procedure for resolving the dispute:

At the same time, the Parties agreed on the following procedure for resolving the dispute;

In case of notification of a claim, the Parties are obliged to schedule a meeting within 10 (ten) business days (including a meeting by teleconference or similar) to discuss the differences and make efforts to resolve them, or send a written reasoned response within the specified time on a claim for the electronic addresses available to the parties;

In the event that the disagreements are not resolved within 10 (ten) working days from the date of receipt of the notification, and the parties do not agree to hold a meeting and take further measures to resolve the disputed issue within the specified time, the parties have the right to file a written claim by sending to the e-mail addresses available to the parties;

In case of failure to achieve results through negotiations within 1 (one) month from the date of receipt of the claim, disputes are resolved in accordance with the laws of the British Virgin Islands.

Changes to the Privacy Policy

The Company has the right to update and amend the provisions of this Policy at any time. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the provisions of the new version of the Policy.

By continuing to use the Site, the User accepts the latest changes.

The Company recommends that you regularly refer to this Privacy Policy in order to familiarize yourself with the most current version.

If you do not agree with this Policy, you must stop using or accessing our website, and immediately inform us about it using contact form your Personal Account. All questions of Users (except for issues of restoring access to the account) are resolved only through the Support section.